We have a 24-hour handling duration, please choose the express postage option if your order is urgent. All parcels will have the tracking information available, please check your eBay order details for any further information and updates.
All parcels require a signature on delivery to ensure your parcel is insured if any incidents occur. Small and inexpensive purchases will be sent via padded mailers.
Australia Post Domestic Parcels: This can take up to 10 business days to deliver.Australia Post International Parcels: This can take up to 30 days to deliver and customs, TAX and VAT fees are the buyer's responsibility.
Please note: If a parcel has been returned due to the customer not collecting it from the post office, we are unable to provide you a refund due to the parcel levy. We will request additional payment for shipping if you require your parcel to be delivered again.
Doncaster Pharmacy offers a refund on products returned within 30 days of delivery, please note this excludes some products due to health and safety concerns and sale items.
Please open a return case through eBay for the return to be processed.
The product must be unopened, unused and in resalable condition, all returns will be assessed upon return.
We offer a full refund on products delivered faulty or that do not match the description.
Please contact us if you are not satisfied with your purchase, we strive to provide the best customer service possible and will resolve any issue that may arise.
Please message us via the eBay messaging system and we will respond to your enquiry within 24 hours during business workdays.
Doncaster Pharmacy strives to provide the best customer service possible; customer satisfaction is our number one priority.
All our products are brand new in the original packaging, we only sell reputable brands bought directly from the wholesaler. We will specify on the listing if the product is being sold unboxed or in any other condition.
We provide thorough descriptions of all products and will respond to all questions or concerns in a timely manner. More importantly, we handle your purchases with care and guarantee your item arrives in the condition you are expecting it in.
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